office (815) 625-7063
fax (815) 625-1162

email Customer Service

Frequently Asked Questions

Please read below for a selection of our most commonly asked questions.

Q: How do I purchase Sterling® Steel Ball products?
A: Sterling® Steel Ball is a wholesale seller of solid steel bead products to quality bead stores throughout the country.  Contact our Customer Service Department to get your resale credentials established with us.  We accept VISA and Mastercard for payment.


Q: How much are shipping charges?
A: Shipping charges depend upon the quantity of product purchased.  All product is shipped via USPS.  Minimum shipping charges are $5.00.


Q: How do I find a retailer who carries Sterling® Steel Ball products?
A: Check out our Where to Buy page, or contact our Customer Service Department for additional information on quality retailers who carry Sterling® Steel Ball products.